Product damaged

Did you receive a damaged product?

Please note: Damage must be reported within 24 hours of receipt.

To resolve the issue as quickly as possible, please send the following photos:

• Photo of the damage to the product

• Photo of the entire print

• Photo of the shipping label (text/barcode must be legible)

• Photo of the inner packaging (e.g. bubble wrap, edge protection, inside view of the box)

• Photo of the outer packaging – if possible with a close-up of any damage

  (Note: Even if transport damage occurs, the packaging does not necessarily have to show visible damage.)

I need these photos to be able to resolve the incident quickly and easily.

Thank you for your help!